Frequently Asked Questions

We’re always happy to answer your questions. Unfortunately, we often answer the same question several times. In an effort to save your time and ours, we prepared this list of frequently asked questions for your reference. If your question isn’t answered below, feel free to send us an email—we’re happy to help.

About This Site

About Us

About Digital Legacy

Why did you create this site?

We (Evan Carroll and John Romano) created this site in May of 2009 to spread the word about death and digital legacy issues. Since that time the site has grown into the most comprehensive resources of its type on the Internet. We remain committed to being an advocate for you, the end user, as a source of news and advice.

Will you write about my website or service?

Yes, provided that it’s relevant to our audience. Please send a brief description of your service and/or a press release to We’ll review your request and prepare an article if we believe it’s relevant to our audience. We reserve the right to make all editorial decisions and do not guarantee any coverage.

Will you add us to your list of online services?

Wes, we’re happy to add your service, provided that you provide online memorial or digital estate planning services. Please send a description of your service, along with its name, URL and year founded. We reserve the right to edit and/or reject the information you provide at our discretion.

Are you available for media or speaking requests?

Yes, we love media and speaking requests. Please email us at with your request. We try to respond to media requests as soon as possible. For speaking events, please include as much information about the event as possible.

Is this your full time job?

No, we both work as user experience designers in Raleigh, NC. If you’re wondering why things can slow down at times, you can blame our day jobs.

How should I prepare my digital legacy?

We’re glad you’re thinking about it, but that’s a large question to answer. We offer advice all across our site, but in short you should consider what digital possessions you have and decide what you’d like to happen to them when you’re gone. You’ll want to record these wishes somewhere and make sure someone is ready and willing to carry them out for you. For more specific answers, you might be interested in our book, Your Digital Afterlife.

Can’t I just put my passwords in my will?

Whatever you do, please don’t put your passwords in your will. Generally speaking, wills become public records once you’re gone and anyone will be able to access your accounts.

What services can help me?

We have a list of digital estate planning services available here. While we do not endorse or recommend any service, we’ve vetted this list and believe that these companies can help you. Please be sure to do your own due diligence before selecting and using a service.